Privacy Policy – Nand & Brothers Engineering Works

At Nand & Brothers Engineering Works (nandandbro.com), we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, submit bulk product inquiries, place orders for industrial safety equipment, and interact with our services.

Information We Collect

We may collect the following information from users, individual buyers, and corporate clients:

• Full name and contact person details
• Mobile number and primary contact phone
• Email address
• Shipping, billing, and industrial plant/site addresses
• Company/Business name and GST registration details (for tax invoicing)
• Payment details (for processing orders, quotations, and transactions)
• Order history, product specifications, and inquiry logs
• IP address, device, and browser information for security, logging, and performance analytics

How We Use Your Information

Your information is used for:

• Processing, manufacturing, and delivering your safety equipment orders via our transport and courier logistics network
• Tracking order dispatches and providing real-time shipment updates via the Track Order Panel
• Generating official tax invoices, quotations, and B2B commercial documentation
• Providing technical customer support, product selection advice, and site safety guidance
• Verifying secure payments and preventing transactional fraud
• Sending order updates, dispatch notices, and product catalog updates
• Improving website functionality, inventory management, and user experience

Payment & Transaction Security

We utilize secure payment gateways and encrypted processing channels to manage financial transactions safely. Sensitive payment details, such as credit/debit card numbers or net banking credentials, are handled through trusted, PCI-compliant third-party payment service providers.

Sharing of Information

Nand & Brothers Engineering Works does not sell, trade, or rent your personal or commercial business data to third parties. Information is shared only with:

• Logistics and transport partners for order shipping, freight delivery, and site fulfillment
• Authorized payment gateways and banking institutions for payment processing
• Legal and statutory authorities when required by Indian law or regulatory compliance

Cookies

Our website may use cookies to enhance your browsing experience, remember session preferences, and analyze web traffic patterns. You may disable cookies in your browser settings, though some interactive features of the site may function with reduced capability.

Product Certification & Warranty Claims

Verified purchase information and corporate billing records may be required when processing manufacturer warranty claims, product replacement requests, and quality inspection audits.

Data Protection

We implement technical, physical, and administrative security measures to protect your personal information, corporate order history, and account credentials against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access your registered account profile and business information
• Request updates or corrections to inaccurate profile and address data
• Request deletion of non-essential personal information where legally allowable
• Opt out of marketing communications and promotional emails

Policy Updates

Nand & Brothers Engineering Works reserves the right to update this Privacy Policy periodically. Revisions will be published directly on this page with updated content.

Contact Us

If you have any questions or data concerns regarding this Privacy Policy, please reach out to our team via our Contact Us page or email us at jp757002@gmail.com.

Your trust is essential to us. Nand & Brothers Engineering Works remains dedicated to safeguarding your privacy and maintaining secure relationships with all our industrial partners.