At Nand & Brothers Engineering Works (nandandbro.com), we are committed to delivering certified industrial safety products, PPE, and engineering equipment safely and on time to factories, construction sites, and commercial addresses across India. Our Shipping Policy outlines how we handle order processing, dispatch, logistics, and delivery for a seamless experience.
All standard product orders are processed and prepared for dispatch within 1–2 business days following successful payment confirmation or purchase order (PO) clearance. For bulk orders or custom-branded PPE (such as customized safety helmets or high-visibility jackets), manufacturing and printing lead times will be communicated upon order confirmation.
Delivery timelines vary depending on the shipment size, destination, and transit mode. Generally, standard consignments reach major industrial hubs and cities within 3–7 business days, while bulk freight orders or remote project sites across India may require additional transit time.
Shipping and freight costs are calculated based on order weight, volumetric dimensions, delivery location, and transit mode (courier vs. heavy surface transport). Final shipping fees or freight arrangements will be specified during checkout or included in your formal commercial invoice.
Once your order is dispatched, tracking details will be generated. You can monitor your shipment status anytime through our website’s Track Order Panel using your Order ID or registered contact details.
We collaborate with leading surface transport operators, heavy logistics networks, and courier services to ensure all safety products reach your factory or job site securely and intact.
Unforeseen transit delays may occasionally occur due to extreme weather conditions, transport strikes, road blockades, or holiday operational loads. We actively monitor dispatches and will keep you informed in the event of unexpected logistics delays.
Clients are required to ensure accurate delivery addresses, complete contact details, and site gate pass clearances (where applicable) prior to dispatch. Nand & Brothers Engineering Works is not responsible for shipment delays or re-routing costs resulting from inaccurate address information or restricted site access.
We follow strict packaging standards. However, if a shipment arrives visually damaged or short in package count, please record the issue on the delivery acknowledgment receipt and notify our customer service team within 24 to 48 hours with unboxing/inspection footage and consignment photos for rapid claim resolution.
Currently, Nand & Brothers Engineering Works ships exclusively within India. We do not support direct international dispatch via the website at this time.
For any shipping-related inquiries, transport status checks, or bulk freight logistics support, please feel free to reach out to our team:
Nand & Brothers Engineering Works
