Terms and Conditions – Nand & Brothers Engineering Works

Welcome to Nand & Brothers Engineering Works (nandandbro.com). These Terms and Conditions govern your access to and use of our website, industrial safety products, Personal Protective Equipment (PPE), engineering tools, and supply services. By browsing, registering, or placing an order on our website, you agree to follow and be legally bound by these terms. Please read them carefully before using our platform.

Nand & Brothers Engineering Works is a premier manufacturer, supplier, and distributor of certified industrial safety products based in Kanchrapara, West Bengal. We specialize in providing high-quality safety helmets, gloves, footwear, high-visibility clothing, eye & face protection, fall protection, and other industrial tools across India. Our goal is to ensure certified quality, transparent transactions, competitive pricing, and reliable delivery to safeguard every worker.

1. Acceptance of Terms

By using this website or purchasing our industrial products, you confirm that:

• You are at least 18 years old or representing a legally recognized business entity/contractor.
• You agree to use the website and our products strictly for lawful, workplace safety, and engineering purposes in compliance with Indian safety standards and laws.
• You understand and accept all site policies including our Privacy Policy, Shipping Policy, Return Policy, and Refund Policy.
• You will not misuse the website, place fake bulk inquiries, or engage in fraudulent activities.

2. Product Information and Standards

We make every effort to display accurate product descriptions, technical specifications, certifications, images, and material details for all safety equipment.

• Product images are for illustrative purposes; slight variations in color or packaging may occur depending on manufacturing updates.
• Technical specifications adhere to standard safety norms (such as IS/EN/CE certifications wherever specified).
• Product availability is subject to raw material availability and inventory stocks.
• We reserve the right to modify specifications or discontinue products without prior notice to incorporate safer engineering upgrades.

3. Pricing and Quotations

All prices listed on the website or offered via custom quotations are in Indian Rupees (INR) unless otherwise explicitly specified.

• Prices for safety equipment and bulk industrial orders are subject to change based on raw material market fluctuations.
• Applicable taxes (such as GST), freight charges, and packaging fees will be calculated and specified at checkout or in formal invoices.
• Promotional discounts or bulk order rates apply only during the specified campaign period.
• In the event of a typographical pricing error, Nand & Brothers Engineering Works reserves the right to cancel or amend the affected order.

4. Order Placement, Bulk Inquiries, and Confirmation

Placing an order or requesting a quote constitutes a purchase request, which is finalized upon our formal order confirmation.

• Orders are confirmed only after successful payment clearance or approval of agreed purchase order (PO) terms for B2B clients.
• We reserve the right to decline or cancel incomplete, suspicious, or unverified orders.
• Customers and industrial clients must ensure exact delivery addresses, GST numbers, and contact details are provided.
• Delays caused by incorrect customer details are not the responsibility of Nand & Brothers Engineering Works.

5. Payment Terms

We provide multiple secure payment modes to facilitate smooth retail and B2B corporate transactions.

• Prepaid online payments can be made via UPI, Debit/Credit Cards, Net Banking, and Bank Wire Transfer (NEFT/RTGS).
• Cash on Delivery (COD) or Partial Advance Payment may be available for selected locations and standard products only.
• Bulk B2B orders are processed strictly as per agreed payment schedules on the commercial invoice or purchase agreement.

6. Shipping, Logistics, and Order Tracking

We endeavor to deliver industrial safety equipment safely and promptly to construction sites, factories, and commercial addresses across India.

• Dispatch times depend on product stock, customization requirements, and transport logistics.
• Customers can track live order dispatch status through our website's Track Order Panel using their Order ID or phone number.
• We are not liable for transportation delays resulting from weather emergencies, transport strikes, or unforeseen logistics hurdles.

7. Returns, Replacement, and Defect Claims

We prioritize quality control, but if you receive defective or incorrect products, returns are processed under our Return & Refund Policy.

• Return or replacement requests must be raised within the designated timeframe upon receiving the shipment.
• Safety items must be unused, unwashed, and returned in original packaging with intact security seals and tags.
• Custom-printed PPE (e.g., helmets or high-vis jackets with company logos) cannot be returned unless manufacturing defects are proven.
• Improper usage, accidental workplace damage, or alteration voids return eligibility.

8. Proper Usage and Safety Disclaimer

Industrial safety equipment reduces workplace risks but requires proper selection, inspection, and usage by trained personnel.

• Buyers and employers are responsible for selecting the correct protective gear suited for their specific industrial hazards.
• Nand & Brothers Engineering Works is not liable for injury or damage resulting from improper equipment usage, lack of safety training, or failure to inspect gear prior to use.

9. User Accounts and Platform Security

Clients can create accounts for faster order placement, tax invoice downloads, and tracking order history.

• You are responsible for safeguarding your login credentials and password.
• Notify us immediately of any suspected breach or unauthorized access to your corporate account.

10. Intellectual Property Rights

All content on nandandbro.com—including product designs, text, brand logos, images, and layout—is protected under copyright and trademark laws.

• Unauthorized copying, distribution, or reproduction of content without prior written permission from Nand & Brothers Engineering Works is strictly prohibited.

11. Limitation of Liability

Nand & Brothers Engineering Works shall not be liable for any indirect, incidental, or consequential damages resulting from website downtime, supplier delays, or third-party courier handling.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any legal disputes or claims shall fall under the exclusive jurisdiction of the competent courts in West Bengal, India.

13. Contact Information

If you have any questions, bulk order inquiries, or technical queries regarding these Terms and Conditions, feel free to reach out to us:

By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.